System settings

A calendar can be created in your Calendar program (e.g. MS Outlook) that will display scheduled LogicQMS meetings.

There are two methods of integrating user calendars with the LogicQMS Meetings Register:

1. Use the URL provided in this page to create an Internet calendar in your calendar program (generally used for Outlook 2007 and 2010)
2. Use the URL that can be generated in the user account page (generally used for Outlook 2016).

Tip:  Detailed instructions for calendar integrations are available via the following Knowledge base article: How to integrate meeting notifications into your calendar

There are two options you can select which applies to all users across the platform

• Close session after 12 hours of inactivity - This will automatically log the user our if no activity has been detected over a 12 hour period.  Any unsaved information will not be saved.
• Keep session open until user logs out - This will ensure the system does not ‘time out’ if left for long periods. It can help prevent data loss in unsaved forms but it can also reduce your standard of information security.

Selecting this option allows you to link to a file via a hyperlink instead of uploading a locally stored file. Applies to all file uploads in the Documents, Contracts and Records registers including Attached records. 

Default files to links for new items

This option will only appear if 'Enable links for files' has already been activated in your LogiqcQMS. 

If this option is selected, the default setting for attaching a file to a new item will be set to 'Link'.

Enable user provisioning through SCIM

Enable SSO

These options are displayed if your organisation has implemented Single Sign On (SSO) + User provisioning.  These settings must be selected for this feature to work.

Display slider option when setting severity scale

This option allows users to set the severity rating of an event to set a rating score.

Enable 'Accommodation' field in Feedback, Improvement, Incidents, and Repairs

This option will appear in the details page of the Feedback, Improvement, Incidents and Repairs register.

Five level severity assessment scale

Enable a 5 level severity assessment matrix.  Once active you can manage your settings via the Severity settings menu. 

Click on the following article to edit this feature: Severity Access Code (SAC)

Site information

These settings control automatic system behaviours such as the number of days before a document review date that the system will send a reminder task to the Document Manager.

These two menus are linked together into a primary category and sub-lists. The primary list groups your organisation’s main areas of activity into separate business areas. For example, your corporate/admin areas could be represented like this:

Corporate Services

• Finance
• IT
• Admin
• HR

This setting is available if you have Multi-site Accreditation and/or Accreditation Programs addon activated. 

This allows you to set your Programs and/or sites for a particular standard.

Multi-site:

Programs:

Allows users the option on the Feedback details form when selecting 'Notify users by email' to select all staff or all managers

Allows users to link the feedback or complaint to a relevant program within the organisation.

Note:  Programs are added to the platform via the Setup lists admin menu under Related service or program.

Enables the Information request feature for Feedback and complaints.  Click on the following article for more details:

Information requests

Reveals an additional drop-down menu in to link the Feedback to a related region.  Once activated is managed under the Register menus drop-down menu.

External feedback notification

This component appears when Feedback register API to enable feedback to be reported by your customers and stakeholders via your company website.

Select the users or positions in the Users/positions component to receive an email notification whenever external feedback is submitted.

Use the Email address field when sending the email to users in an internal distribution list.

Allows users the option on the Improvements details form when selecting 'Notify users by email' to select all staff or all managers

Allows users the option on the Incident details form when selecting 'Notify users by email' to select all staff or all managers

This option gives you the option to set the Severity rating on incidents optional or mandatory.  There are 2 mandatory options available to select.

Practice incident reporting

These settings relate to the Interconnected platforms feature  that links one or more Logiqc platforms to a 'parent' platform to allow monitoring of the incidents being recorded. Part of this allows allows for a duplicate of a reported incident to be automatically raised in the 'parent' system. In this event, the fields in this component must be populated to set the default coding for the duplicated incident. The duplicated incident will appear as a task for the user selected in the Manager field.    

Allows users the option on the Repairs details form when selecting 'Notify users by email' to select all staff or all managers