System administration
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      2. System administration

      System settings

      On the System settings page, you have the ability to customise the settings for the registers and system, as well as download logs of user access.

      Only users who have the Administrative permission Edit System settings can make changes to the System settings page.

      To edit system settings

      1. Switch to Admin mode via your user account menu
      2. Select System settings from Administration menu
      3. Choose the type of settings you want to modify from the dropdown menu.
      4. Edit the required settings. Changes are applied instantly for most settings. In some cases you will be asked to click Apply.
      5. Return back to your user account by selecting Admin mode again

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      About System Settings

      System settings are grouped into the following system menus:

      Note:  Some of the settings mentioned in this article relate to features that may not be available to you. The system settings that you have access to are based on the features included in your subscription. For information about any feature in this article that doesn't appear in your platform, click here and select the option 'I'd like to enquire about new features or registers'.

      General Settings

      Setting Purpose
      User access log The User log-on history link will download a .csv file to your local computer listing username; date and time; IP of workstation; Success/failure of logon; and Web browser type for every user log-on attempt.
      Calendar integration

      A calendar can be created in your Calendar program (eg MS Outlook) that will display scheduled LogicQMS meetings.

      There are two methods of integrating user calendars with the LogicQMS Meetings Register:

      1. Use the URL provided in this page to create an Internet calendar in your calendar program (generally used for Outlook 2007 and 2010)
      2. Use the URL that can be generated in the user account page (generally used for Outlook 2016).

      Tip:  Detailed instructions for calendar integrations are available via the following Knowledge base article: How to integrate meeting notifications into your calendar
      Default to user's business area when reporting items This relates to the Reporting registers only and will set the Business area menu to automatically default to the user’s business area when they are adding an item. The user can override the setting if required.
      Default to user's manager when reporting items This relates to the Reporting registers only and will set the Report to menu to automatically default to the user’s line manager when they are adding an item. The user can override the setting if required. A user’s line manager is configured in the user account of their manager.
      Timeout

      There are two options you can select which applies to all users across the platform

      • Close session after 12 hours of inactivity - This will automatically log the user our if no activity has been detected over a 12 hour period.  Any unsaved information will not be saved.
      • Keep session open until user logs out - This will ensure the system does not ‘time out’ if left for long periods. It can help prevent data loss in unsaved forms but it can also reduce your standard of information security.
      Enable links for files

      Selecting this option allows you to link to a file via a hyperlink instead of uploading a locally stored file. Applies to all file uploads in the Documents, Contracts and Records registers including Attached records. 

      Default files to links for new items

      This option will only appear if 'Enable links for files' has already been activated in your LogiqcQMS. 

      If this option is selected, the default setting for attaching a file to a new item will be set to 'Link'.

      Enable user provisioning through SCIM

      Enable SSO

      These options are displayed if your organisation has implemented Single Sign On (SSO) + User provisioning.  These settings must be selected for this feature to work.

      Accreditation Settings

      These settings are accessible if you have activated the Accreditation register and related features as part of your subscription. Click here or more information about this register or any of the related features.

      Setting Purpose
      Default standard If your organisation has purchased more than one standard for the Accreditation Register, you can use this control to set which of the standards users will view by default when users navigate to the Accreditation Register. All users can navigate to other standards in the platform via the Filters panel.
      Standard settings

      This setting is available if you have Multi-site Accreditation and/or Accreditation Programs addon activated. 

      This allows you to set your Programs and/or sites for a particular standard.

      Multi-site:

      Programs:

      Feedback settings

      These settings are accessible if you have activated the Feedback register and related features as part of your subscription. Click here or more information about this register or any of the related features.

      Setting Purpose
      Enable two-level category menu Switched on by default - Enables feedback to be coded under a primary and secondary menu structure
      Enable send to all staff and managers notification

      Allows users the option on the Feedback details form when selecting 'Notify users by email' to select all staff or all managers
      Enable 'Related service or program' field

      Allows users to link the feedback or complaint to a relevant program within the organisation.

      Note:  Programs are added to the platform via the Setup lists admin menu under Related service or program.
      Default viewing permission for complaints This option allows you to set the Viewing permissions menu to default to a specific role/s automatically when a user adds a complaint to the Feedback Register. The menu will default to the selected setting if the user selects ‘complaint’ from the Feedback type menu. The user will be able to override the setting. This feature helps to mitigate the risk of accidental sharing of confidential material.

      External feedback notification

      This component appears when Feedback register API to enable feedback to be reported by your customers and stakeholders via your company website.

      Select the users or positions in the Users/positions component to receive an email notification whenever external feedback is submitted.

      Use the Email address field when sending the email to users in an internal distribution list.

      Improvements settings

      These settings are accessible if you have activated the Improvement register and related features as part of your subscription. Click here or more information about this register or any of the related features.

      Setting Purpose
      Enable send to all staff and managers notification

      Allows users the option on the Improvements details form when selecting 'Notify users by email' to select all staff or all managers

      Incidents settings

      These settings are accessible if you have activated the Improvement register and related features as part of your subscription. Click here or more information about this register or any of the related features.

      Setting Purpose
      Enable send to all staff and managers notification

      Allows users the option on the Incident details form when selecting 'Notify users by email' to select all staff or all managers
      Incident SAC validation setting

      This option gives you the option to set the Severity rating on incidents optional or mandatory.  There are 2 mandatory options available to select.
      Default viewing permission for incidents This option allows you to set the Viewing permissions menu to default to a specific role/s automatically when a user adds an item to the Incident Register. The user will be able to override the setting. This feature helps to mitigate the risk of accidental sharing of confidential material.

      Practice incident reporting

      These settings relate to the Interconnected platforms feature  that links one or more Logiqc platforms to a 'parent' platform to allow monitoring of the incidents being recorded. Part of this allows allows for a duplicate of a reported incident to be automatically raised in the 'parent' system. In this event, the fields in this component must be populated to set the default coding for the duplicated incident. The duplicated incident will appear as a task for the user selected in the Manager field.    

      Repairs settings

      These settings are accessible if you have activated the Repairs register and related features as part of your subscription. Click here or more information about this register or any of the related features.

      Setting Purpose
      Enable send to all staff and managers notification

      Allows users the option on the Repairs details form when selecting 'Notify users by email' to select all staff or all managers

      User onboarding email

      These settings are accessible if you have activated the User onboarding email register and related features as part of your subscription. Click here or more information about this register or any of the related features.

      Setting Purpose
      Documents to be sent as attachments to the user onboarding email Allows you to select which documents from the Documents register you wish to attach to your User onboarding email, ie. Policy documents