Incident register settings

This setting allows you to notify a group of users in bulk.  This setting reveals 2 options:

1. Email all users
2. Email users who have permission to manage the Incident register

Note: This setting does not change or extend a user’s existing viewing permissions. It only sends them a notification about the incident. If a user is notified but does not have permission to view the incident, they will not be able to access its details.

This enables a radio button on the Incident details form giving users the option to select if an alarm was raised during the reported incident.

If this option is selected, an additional ‘Alarm details’ component appears on the Incident details form. This allows the user to choose from a predefined list of options and add further information in a free-text field. The ‘Activated by’ list can be configured in the Incident register menus.

This reveals an additional drop down option in the Manage and Close stage, allowing the manager or approver the option to add disclosure details.

This adds a text field to the Incident details form, allowing users to record additional information about any contributing factors related to the reported incident.

This adds a dropdown menu to the Incident details form, allowing users to select the geographical location where the incident took place. 

You can add your regions via the 'Regions' setup list under the Incident register menus.

This adds a dropdown menu to the Incident details form, allowing users to record the specific location where the incident occurred.

You can choose whether to set the severity rating as optional or mandatory 

This feature only displays if the Incident register integration API has been activated.

If you have a team email for receiving incidents, you can add the team email here. This is an optional field.

Visible with the feature ‘Alarm raised component’ The feature appears in the Incident details form as ‘Alarm raised?’. When user selects ‘Yes’ an additional component appears – ‘Alarm details’ allowing the user to select a drop-down list of who activated the alarm e.g., Staff / Patient

If the incident involved company assets/equipment/vehicles, you can add this information to the Related or damaged assets section of the incident details form.  This list also appears in the Repairs register.

Note:  This menu only appears if the Assets register is not included in your Logiqc subscription. If the Assets register is activated, you can instead link the incident directly to an existing asset.

This menu appears in the Persons involved component of the Incident details form.  

With this feature, you can code the ethnicity of the individuals involved.

The menu options presented for Australian based organisations are those defined in the Australian Standard Classification of Cultural and Ethnic Groups and the menu options presented for New Zealand based organisations are those defined in Ethnicity New Zealand Standard Classification 2005 V2.0.0.

Instances of 'nec' refer to "Not Elsewhere Classified". Instances of 'nfd' refer to "Not Further Defined".

This menu appears in the Persons involved component of the Incident details form and is a mandatory menu. 

With this feature, you can code the gender of the individuals involved.

Note:  You can add an N/A option if your organisation is not required to record this information.

When reporting an incident on the Incident register, this menu allows you to categorise the incident according to its area within the organisation, such as clinical, operations, work health and safety. This classification represents the highest level of incident categorisation.

You can filter and analyse the ‘incident area’ in both the register and analytics.

Note: A maximum of six labels can be enabled.

The taxonomy for incidents is presented as a two-tier menu, consisting of a primary category (Incident category) and a secondary category (Incident sub-category. This hierarchical structure provides you with a greater level of detail when assigning an incident type.

Incident sub-categories can also be linked to Incident types which allows you to control which menu options appear based on the Incident type the user selects.

Incident category represents the main types of incidents your organisation will receive, such as client accident, client behaviour incident, finance incident.

Incident sub-category comprises the sub-areas within each primary Incident category.

For example, under client behaviour incident, you can find sub-categories such as bullying, discrimination, disrespectful, and harassment.

You can filter and analyse incidents according to the ‘Incident category’ and ‘Incident sub-category’ in both the register and analytics.

Incident sub-category comprises the sub-areas within each primary Incident category.

For example, under client behaviour incident, you can find sub-categories such as bullying, discrimination, disrespectful, and harassment.

Incident sub-categories can also be linked to Incident types which allows you to control which menu options appear based on the Incident type the user selects.

You can filter and analyse incidents according to the ‘Incident category’ and ‘Incident sub-category’ in both the register and analytics.

This menu appears in the Persons involved component of the Incident details form. It becomes visible when you select the Add injury option.

With this feature, you can select multiple ‘injury classifications’, such as first aid injury, medical treatment injury, lost time injury and more, to accurately describe the classification of an injury.

You can filter and analyse incidents according to the ‘Incident location’ in both the register and analytics.

Note:  You must activate 'Location' in register settings for this option to appear in the Incident details form

This menu appears in the Persons involved component of the Incident details form. It becomes visible when you select the Add injury option.

With this feature, you can select multiple injury locations, such as back, eye, foot, and more, to accurately describe the location of injuries sustained by individuals involved in the incident.

This menu appears in the Persons involved component of the Incident details form. It becomes visible when you select the Add injury option.

With this feature, you can select multiple ‘mechanism of incident’, such as biological factors, body stressing, chemicals and other substances, and more, to accurately describe the mechanism by which an injury may have been caused.

This menu appears in the Persons involved component of the Incident details form. It becomes visible when you select the Add injury option.

With this feature, you can select multiple injury type/s, such as contusions, sprains and more, to accurately describe the injuries sustained by individuals involved in the incident.

This menu appears in the Persons involved component of the Incident details form and is a mandatory menu.

This list allows to classify the type of persons involved in the incident e.g. Staff, Visitor, Contractor, etc.

This component of the incident details form allows users to document the information of the individuals involved at the time of an incident. Additionally, it provides users with the ability to report the contact details of the individuals involved, as well as any details pertaining to their injuries.  When documenting individuals involved in an incident, this menu allows you to categorise their role in relation to the event. Whether they are a witness, observer, employee, or client, you can code their involvement. There is no limit to the number of individuals that can be linked to an incident. This field displays on an optional component of the Incident details form. In the register view, you will find a dedicated tab that compiles a comprehensive list of all individuals recorded as persons involved across all incidents. Furthermore, at the register level, you can search for a specific person and the register will display all incidents they have been associated with.

When you add an incident or feedback item, this menu allows you to categorise the item into geographic regions.

Note:  You must activate 'Related region' in register settings for this option to appear in the Incident details form.