Skip to content
English
Sign in
Ask a human
  • There are no suggestions because the search field is empty.

Repair register settings

These settings help you to manage the user experience of the Repairs register to ensure your settings and menus reflect the requirements of your organisation.

This article covers the following:

Permissions:  Access to these settings requires the Admin permission 'Edit system settings'.  Learn more about Administration permissions.

About the Repair register settings

The Repairs register settings provides the ability to activate various features that enhance the functionality of the Repairs register. These features are detailed in the table below.

Important note:  When these features are selected, they are activated immediately. Please carefully consider the potential impact on your organisation before enabling them.

Setting type Description
Enable controls to 'bulk send' notifications to all users and/or to all approval licence holders

This setting allows you to notify a group of users in bulk.  This setting reveals 2 options:

  1. Email all users
  2. Email users who have permission to manage the Incident register

Note: This setting does not change or extend a user’s existing viewing permissions. It only sends them a notification about the repair. If a user is notified but does not have permission to view the repair, they will not be able to access its details.
Hide identified issues and improvement component at the reporting stage This setting hides the Identified issues and improvements component at the time the repair is reported. This helps prevent unnecessary improvements being raised by the initial reporter.
Users to be notified when draft items are created via the API

This feature only displays if the Repairs register integration API has been activated.

The Repairs register integration API supports an integration with your website or other platforms enabling repairs to be reported through another platform. When a repair is reported through another platform, the repair is added as a draft item in the Logiqc Repair register and staff who are selected in this field are notified.  Learn more.
Email address

If you have a team email for receiving repairs, you can add the team email here. This is an optional field.

When a repair is reported through another platform, a notification will be sent to this email as well as to the email accounts of those who have been selected in the field ‘Users/positions’. 

 

About the Repairs register menus

The following menus appear in the Repairs details form.  For some of these menus, Logiqc has added example content based on your industry.  Others have been left blank as they are specific to your organisation.  All these menus can be modified by your organisation.

Menu label Description
Assets

If the incident involved company assets/equipment/vehicles, you can add this information to the Related or damaged assets section of the incident details form.  This list also appears in the Incidents register.

Note:  This menu only appears if the Assets register is not included in your Logiqc subscription. If the Assets register is activated, you can instead link the repair directly to an existing asset.
Repair type

When reporting a repair on the Repair register, this menu provides you with the ability to categorise repairs based on their nature. For example, equipment failure, facility issue, and more. This functionality allows your organisation to analyse repairs according to their type.

You can filter and analyse repairs based on ‘repair type’ in both the register and analytics.
Location of item When reporting a repair on the Repair register, this menu provides you with the ability to categorise repairs based on their location. Examples include children’s play area, client waiting area, and more. This functionality allows your organisation to analyse repairs according to their location.

You can filter and analyse repairs based on ‘repair location’ in both the register and analytics.

 

 

Configuring Repairs Register Dropdown Menus

Follow these steps to add, edit, or disable options within your Repairs register menus.

1. Access Administrative Settings

  • Enter Admin Mode: Click your account profile icon and select Admin mode.
  • Navigate to Register Settings: From the Administrator menu, go to System settings.
  • Filter by register setting: In the Settings type dropdown, select Register settings - Repairs.

2. Edit Your Menu Labels

  • Under Register menus, select the specific menu you wish to edit.

  • For standard (single-level) menus, click Add label.
  • Type your desired label name and click OK
  • Repeat this process for any additional labels needed. 
  • Important: Click Save, then refresh your browser page to apply the changes to the live Repairs details form

Managing Existing Labels

If you need to remove or recover menu options, use the Enabled column

Action Instructions
Disable a Label Uncheck the tick in the Enabled column for that label and click Save. This hides the option from the dropdown menu without deleting its history.
View Hidden Labels Toggle on the Show inactive switch at the top of the menu list to see previously disabled labels.
Re-enable a Label While Show inactive is on, check the tick in the Enabled column and click Save.



Single level menu