Overview
This article outlines the purpose and required permissions for the Logiqc Service User Account. This account is used exclusively by the Logiqc team to access your platform and deliver purchased support services.
Our access policy is built on the Principle of Least Privilege, a foundational security practice. This means we are only ever granted the minimum permissions necessary to perform a specific task, ensuring your platform remains secure.
Our Security Commitment
We take the security and privacy of your data very seriously. All access via the Service User Account is:
• Secure: Managed and approved by your organisation.
• Purposeful: Strictly limited to the duration and scope of the agreed-upon service.
• Limited: We only request the permissions essential to complete the work efficiently.
This ensures your data is protected while allowing us to provide you with the best possible support.
Setting Up the Service User Account
It is the responsibility of your organisation's Primary Contact (or delegated authority) to create the Logiqc Service User account and assign the correct permissions as detailed below.
For instructions on how to add, edit, and manage user accounts in the platform, please refer to our guide: Working with users.
Permissions Required by Service
Assign permissions based on the specific service you have purchased. Each list represents the minimum access required for our team to complete the work effectively. Click on the service you have purchased for the relevant platform permissions.
- Health Check Report
- Gap Analysis Against Industry Standards
- Metrics & Analysis Report
- Platform Settings Review & Platform Tailored Guidance
- Content Build Service
Health Check Report
• InfoSec – Export lists
• Visibility – See company account page
• Visibility – See unapproved items
• Visibility – See all meetings
• Visibility – See all tabs
• Visibility – Analytics page
• InfoSec – View all items
Gap Analysis Against Industry Standards
• Visibility – See unapproved items
• Edit – Edit open items
Metrics & Analysis Report
• InfoSec – Export lists
• Visibility – See company account page
• Visibility – See unapproved items
• Visibility – See all meetings
• Visibility – See all tabs
• Visibility – Analytics page
Platform Settings Review & Platform Tailored Guidance
The following permissions are required for both the Platform Settings Review and Platform Tailored Guidance services:
• InfoSec – Export lists
• Visibility – See company account page
• Visibility – See unapproved items
• Visibility – See all meetings
• Visibility – See all tabs
• Visibility – Analytics page
• Admin – Edit system settings
• Admin – Edit system configuration
Content Build Service
This service requires comprehensive permissions to build and configure platform content, such as documents, contracts, and risks.
• InfoSec – Download Files
• InfoSec – Export lists
• Admin – Create and edit users, roles, and teams
• Admin – Edit system settings
• Admin – Edit system configuration
• Create – Add accreditation items
• Create – Add assets
• Create – Add contracts
• Create – Add documents
• Create – Add records
• Create – Add risks
• Create – Add suppliers
• Create – Schedule audits
• Create – Schedule compliance tasks
• Create – Schedule maintenance tasks
• Create – Schedule licensing
• Create – Schedule training
• Create – Schedule and manage meetings
• Create – Add business contacts
• Edit – Edit open items
• Visibility – See Company account page
• Visibility – See unapproved items
• Visibility – See all meetings