The Account page contains key information about your subscription authorities.
Updating your Account page regularly is important for us to offer you the best and most timely support. To ensure your security, we can only provide assistance to the users listed on your Account page.
To view your account page, switch to Admin mode from your account menu and select Account.
Account page
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Company details |
Address of your organisation's Head Office |
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| Key Contacts | Primary Contact |
The contact in your organisation who will be the central point of communication between your organisation and Logiqc. Establishing a primary contact will ensure a clear line of communication between the two organisations.
(see notes below regarding changing this contact)
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| Finance Contact |
The person in your organisation who Logiqc will contact for billing related matters. Logiqc will also email invoices to this person unless an alternative address is specified below in Billing email address. (see notes below regarding changing this contact) |
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| Other Contacts | Additional Contact | Additional primary contact/s in the event the Primary Contact is not available. |
| CEO | This User will receive priority support and can authorise changes to the subscription, system administrator permissions and master settings. | |
| Technical Contacts | People with responsibility for network administration. | |
| Billing email address | The email address for invoices (if different to the account contact). | |
| Security authorisations |
In managing requests that may have a bearing on data security, Logiqc will rely on the authorisations that are listed here which have been assigned by your organisation. |
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Note: If the Primary Contact or Finance Contact of your organisation has left or no longer needs access to the Logiqc platform, their user account cannot be deactivated until they are no longer listed as the Primary Contact or Finance Contact.
Permissions required to manage your account page
In order to make changes to your account page, you must have the following Super Administrator permission:
- Edit account page
Users with an Approval license have the ability to access this permission. However, it can only be granted by an individual with Super Admin permissions. Learn more
If your organisation does not have any users with Super Admin permissions, Logiqc can assist in setting up this role for you. However, it is important to note that Super Admin users must be approved by the CEO or equivalent authority within your organisation. Requests can be submitted to Logiqc support.
To learn more about Administrative permissions in the platform click here.
Editing the Account page
- Switch to Admin mode via your account menu
- Click on the Account page
- Edit the required fields
- Company details - click Edit and fill out the company address details
- Primary contact - Only one user can be selected
- Finance contact - Only one user can be selected
- Additional Primary contacts - Multiple users can be selected
- CEO - Only one user can be selected
- Billing email address (optional) - add an email address here if it is different to the email address listed against the Finance contacts' email address.
- There is no save button on this page. Changes are applied instantly.
The security authorisations are automatically updated based on the administration permissions assigned to users.