Adding and managing suppliers
  1. Supplier management
  2. Adding and managing suppliers

Review a supplier

When a supplier is to be reviewed it will be sent for 'review'. Instructions for the review will be outlined in the review task and when the task has been completed the assigned manager will be advised.

Quick steps to action an supplier review task:

  1. Go to the Task management component 
  2. Follow the instructions provided
  3. Select from the Task options provided
  4. Complete the required fields 
  5. Click Submit

Workflow

The Stage Navigation Bar displays where the item is in the workflow. When an asset has been assigned to you for review, it will be in the 'Review stage' of the workflow:


Form components 

Action history A chronological list of the instructions and actions recorded to date within each stage of the workflow.
Task management Your options for reviewing the supplier.
Attach records Where you can attach related records to the review of the contract.
System event history A chronological list maintained by the system of all entries and linkages in the system relating to this supplier.

Action history

This component displays the commentary by the assigned officers at each stage of the workflow and will include the instructions for action to be taken.    

Hover over the date to display who recorded the note. 


Task management 

A supplier has been assigned to you to review

Task options

Complete review

Select this option when you have taken all action as per the task instructions.

  • Assessment criteria - select the selection criteria you have assessed the supplier's performance against 
  • Reviewer Comments - add details of the assessment for each of the selection criteria you have assessed the supplier's performance against. For example: The supplier has continue to provide a high quality and reliable service over the past 12 months. There were some minor issues that related to availability of medical consumables within the requested timeframe, however, these were responded to quickly by the supplier. No issues have been experienced with invoice management. Supplier's performance is assessed as meeting the organisation's requirements.
    These comments will appear in the Action history and will be helpful in informing others of what action was taken.
  • Additional Comments (optional) - use this field to add any additional comments relating to the review of the supplier . These comments will appear in the Action history.

Make a progress note

Select this option when you have taken only part of the action as per the task instructions.  

  • Progress note - add details of action taken. These comments will appear in the Action history and can be helpful in keeping others informed of what progress has been made to date in reviewing the supplier's performance.
    Note: when you make a progress note and submit the form, the task will remain with you in the 'Review stage'. It will only move to the next stage of the workflow when you select 'Complete review'.

Attach records

This component enables you to upload or link related records.

  • Record name - When naming the record ensure the description is meaningful and easily found when searching. For instance, 'Supplier performance evaluation 2022'.
  • File or Link - click on Choose file and navigate to the record on your computer.  If you have links enabled, toggle to change the control to add a URL to the record. The URL must be a in a web (http://) or Microsoft Sharepoint format (https://<company>.sharepoint.com/...)

Submit the form

Once a task option is selected, click the Save/Submit button to save the form and complete the task. Note: The button language will change to 'Next' if you are also responsible for the next stage in the workflow.  

Select Create a related item if you want to create a separate linked item on another register when you save the form. A link between the two items will be displayed in each item's System event history.