Other settings

Registers available in LogiqcQMS

Below is a list of all the registers available in the LogiqcQMS and their business objectives

The LogiqcQMS registers are presented in a governance framework comprising three  groups: Governance, Management and Reporting.

Click on the links below to read more about each register.

Governance registers 

Management registers

Reporting registers

Other registers include:

If you are interested in any of these registers and would like to discuss further or book a demonstration, click here and select the request type, 'I'd like to know more about additional licences, registers or features' and we'll put you in touch with the right person

LogiqcQMS Register

Business objective

Key features

Governance Registers

Accreditation Register

Prepare the organisation for accreditation reviews.

Key features:

  • conduct a self-assessment and gap analysis against standards
  • develop an action list to meet accreditation requirements
  • monitor performance against industry standards
  • prepare evidence reports against standards, for internal and external stakeholders
  • includes 2 ‘read only’ User License for External Auditors

Can be configured to generate evidence reports for over 40 health and related industry standards (Australia and New Zealand).

Click here to view the list of standards the Accreditation register supports

Assets Register

Integrate asset management and maintenance with other critical business systems, such as management of repairs, incidents, contracts, suppliers and documents.

 

The Assets and Maintenance Registers will enable you to:

  • manage your equipment, plant, vehicle, medical assets, etc
  • integrate asset and equipment maintenance into your QMS for stronger compliance and quality assurance
  • improve asset and equipment availability and reliability
  • reduce risk associated with ownership of assets and equipment
  • improve safety across your organisation

Key features:

Assets Register

  • register of approved assets
  • maintain a full description of each asset
  • authorised access managed through permission-based user access
  • workflow to manage approval and ongoing review of assets
  • track assets that have been assigned to personnel and external contractors
  • receive reminders about and delegate tasks for asset review
  • integrated fault and incident reporting
  • 360-degree view of related maintenance, documentation, faults, suppliers and more
  • link assets to accreditation standards in preparation for external audits

Maintenance Register is bundled with the Assets register

Refer to description of the Maintenance Register

Contracts Register 

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Contract Workflow Builder

Manage contracts, eg supplier, funding, and employment contracts, and associated compliance requirements.

Key features:

Contract Register

  • register of approved contracts
  • workflow to manage contract approval and ongoing review and renewal
  • authorised access managed through permission-based user access
  • attach related records and manage access through
  • receive reminders about and delegate tasks for contract review
  • archive previous approved versions
  • link compliance tasks to contracts to manage compliance obligations
  • link contracts to accreditation standards in preparation for external audits

Contract Workflow Builder

  • build your own workflow sequence for contract review, management and approval
  • customise the name of each workflow stage
  • pre-populate standard instructions fields for each stage in the workflow

Document Register

Ensure staff have access to the latest approved versions of the corporation’s policies and procedures and other documentation.

Key features

  • register of approved documents
  • workflow to manage approval and ongoing review of documents
  • upload or link documents in any format
  • authorised access managed through permission-based user access
  • provide central access to documents for all staff
  • receive reminders about and delegate tasks for document review
  • archive previous approved versions
  • link documents to accreditation standards in preparation for external audits

Risk Register

  • Monitor the organisation’s exposure to identified risks and delegate and track mitigate strategies.

Risk Register designed in accordance with ISO 9001 and 31000 requirements.

Key features

  • register of approved risks – real and potential
  • workflow to manage approval and ongoing review of risks
  • identify and fully describe known and potential risks
  • authorised access managed through permission-based user access
  • link controls in the QMS that manage / mitigate the risk
  • rate risks against risk/SAC levels
  • set and track risk treatment and mitigation tasks
  • set the risk appetite
  • track and report on occurrences of risk across the business
  • receive reminders about and delegate tasks for risk review
  • automated risk review based on specified date and/or if the risk appetite is breached
  • generate a risk management plan for each risk detailing:
    •    status of risk controls
    •    status of risk exposure
    •    status of risk mitigation strategies
  • link identified risks to accreditation standards in preparation for external audits

Suppliers Register

Ensure suppliers are providing the highest quality services.

Key features:

  • register of approved suppliers or contractors
  • workflow to manage approval and ongoing review of suppliers
  • authorised access managed through permission-based user access
  • automated reminders about and delegate tasks for supplier review
  • performance criteria specified on the review form
  • central depository for all records relating to supplier performance and review, managed through authorised access
  • track performance issues and action taken
  • track status of supplier review
  • link events, such as feedback and incidents to an individual supplier
  • link approved suppliers to accreditation standards in preparation for external audits

Management Registers

Audit Register

Monitor the performance of critical systems and processes.

Key features:

  • register of internal and external audits across all business areas
  • scheduler for internal and external audits
  • workflow to action and approve tasks
  • authorised access managed through permission-based user access
  • specify instructions for conducting audits
  • link audit tools / templates to the audit task
  • delegate responsibility and accountability for audits
  • track and report on upcoming and overdue audits
  • create related audit recommendations and improvement actions
  • attach related audit reports with authorised access
  • evaluate the audit program based on extent to which the audit identified improvements / non-conformances
  • link scheduled audits to accreditation standards in preparation for external audits

Compliance Register

Ensure compliance with corporate and service provision obligations.

 

Key features:

  • register of compliance requirements across all business areas
  • scheduler for once-off or recurring tasks
  • workflow to action and approve tasks
  • authorised access managed through permission-based user access
  • specify instructions for completing compliance tasks
  • link contracts and other related documents to compliance tasks
  • delegate responsibility and accountability for managing compliance
  • track and report on upcoming and overdue tasks
  • attach related reports and evidence of task completion
  • track and monitor individual and organisational performance in managing compliance requirements
  • link scheduled compliance tasks to accreditation standards in preparation for external audits

Licensing Register

Ensure staff, supplier and contractor credentials are checked as required.

Key features:

  • register of staff licensing and credential checks across all business areas
  • scheduler for licence and other person related checks for staff and external suppliers
  • workflow to action and approve licence checks
  • ensure privacy and confidentiality through authorised access
  • specify instructions for completing licensing checks
  • delegate responsibility and accountability for checking staff credentials
  • track and report on upcoming and overdue checks
  • track status of licensing and credentialing checks
  • attach related certificates and other records as evidence of task completion
  • link scheduled licensing checks to accreditation standards in preparation for external audits

Maintenance Register

Optimise equipment through a preventative maintenance schedule.

Key Features:

  • register of the predictive maintenance across all business areas
  • scheduler for once-off or recurring servicing requirements
  • workflow to action and approve maintenance tasks
  • authorised access managed through permission-based user access
  • link assets to maintenance tasks
  • specify instructions for completing maintenance tasks
  • delegate responsibility and accountability for managing maintenance
  • track and report on upcoming and overdue tasks
  • attach related reports and evidence of task completion
  • track status of predictive maintenance program
  • link scheduled maintenance tasks to accreditation standards in preparation for external audits

Training Register

Ensure staff maintain the required competencies to perform their role.

Key features:

  • register of mandatory and other training requirements across all business areas
  • scheduler for training requirements for staff and external suppliers
  • workflow to action and approve training tasks
  • ensure privacy and confidentiality through authorised access
  • specify instructions for completing training tasks
  • delegate responsibility and accountability for managing staff training
  • track and report on upcoming and overdue training
  • attach related certificates and other records as evidence of task completion
  • link scheduled training tasks to accreditation standards in preparation for external audits

Reporting Registers

Feedback / complaints Register

Ensure customer/client feedback and complaints are reported and managed effectively in accordance with operational and regulatory requirements.

Key features:

  • online reporting of complaints, compliments, feedback from any internet enabled device (response to size)
  • register of feedback from all external sources across all business areas
  • workflow to manage response protocols
  • authorised access managed through permission-based user access
  • delegate and track actions to respond to complaints
  • delegate accountability for closing feedback reports
  • rate feedback against severity assessment scale (SAC)
  • use adverse feedback to track exposure to risk/s
  • report on notifiable reports for external agency reporting
  • use adverse feedback to track exposure to risk/s
  • attach related reports and evidence of how feedback has been managed
  • link related items in the QMS, eg improvement, incident, risk
  • analyse events to identify system improvements and other learnings
  • link reported feedback to accreditation standards in preparation for external audits

Improvements Register

Enable reporting of non-conformances and support continual and evidence-based improvement in all aspects of the organisation’s activities.

Key features:

  • online reporting of non-conformances and suggestions for improvement from any internet enabled device (responsive to size)
  • register of all improvements and non-conformances across all business areas
  • report non-conformances and suggested improvements
  • authorised access managed through permission-based user access
  • document root cause analysis and suggest corrective actions
  • delegate responsibility and accountability for managing reported events
  • rate non-conformances against severity assessment scale (SAC)
  • use non-conformances to track exposure to risk/s
  • track and analyse system failures
  • attach related reports and evidence of how non-conformances have been managed
  • link related items in the QMS, eg incidents, feedback, risk
  • analyse non-conformances to identify system improvements and other learnings
  • link opportunities for improvements to accreditation standards in preparation for external audits

Incidents Register

Ensure adverse events are reported and managed effectively in accordance with operational and statutory requirements.

Key features:

  • online reporting of incidents, near miss, and hazards from any internet enabled device (responsive to size)
  • register of incidents, near miss, and hazards across all business areas
  • authorised access managed through permission-based user access
  • delegate responsibility and accountability for managing reported events
  • rate incidents against severity assessment scale (SAC)
  • use adverse incidents to track exposure to risk/s
  • track events related to injury and damage to assets
  • report on notifiable incidents for external agency reporting
  • attach related reports and evidence of how incident have been managed
  • link related items in the QMS, eg improvement, feedback, risk
  • analyse events to identify system improvements and other learnings
  • link reported incidents to accreditation standards in preparation for external audits

Repairs Register

Ensure plant and equipment malfunction is reported and managed in a timely way.

Key features:

  • online reporting of repairs from any internet enabled device (responsive to size)
  • register of repairs to plant and equipment across all business areas
  • online reporting of faults or repairs with equipment or plant
  • authorised access managed through permission-based user access
  • ensure management is kept informed of issues relating to equipment or plant
  • delegate responsibility and accountability for managing faults and repairs
  • delegate and track actions in response to faults and repairs
  • rate faults and repairs against a severity assessment code (SAC)
  • use reported events to track exposure to risk/s
  • track the status of reported faults and repairs
  • attach related reports and evidence of how faults and repairs have been managed
  • link related items in the QMS, eg incidents, improvements, risk
  • track the number of faults and repairs related to a specified asset
  • analyse events to identify system improvements and other learnings
  • link reported repairs to accreditation standards in preparation for external audits

Other Registers

Records/Evidence Register

Maintain evidence of critical activities required for certification / accreditation.

Key features:

  • library for storage of records in any format
  • authorised access to records managed through permission-based user access
  • link records to accreditation standards in preparation for external audits

My Tasks

Manage and monitor tasks 

 Key features:

  • Manage your own tasks
  • Manage tasks assigned to your team.
  • Search and filter on all complete, current and future tasks in the system. 

Contacts

Central library of key contacts

 Key features:

  • Create and manage a list of business contacts, suppliers and industry contacts.

Meetings

Monitor all tasks assigned to your team in one place

 Key features:

  • System generated online agenda for each team showing current and future tasks.