Logiqc sends email notifications to user for a variety of reasons
Depending on the features activated in your Logiqc platform and individual user settings, the following 'system generated' emails could be received by users:
Task notifications
- When a user is assigned a task.
Confidential description: The designation of the description as 'confidential' in email notifications is a deliberate measure implemented when restricted access controls are in place. This is to ensure that sensitive details within the description are safeguarded, as email communications are not secure and can be forwarded to individuals who do not have permission to view the item. The description may contain information that should only be accessible to those with the appropriate access rights. If you have permission to access the item, you can click on the link in the email to open it in Logiqc and view its details.
Meeting notifications
- When a user is a participant in a Logiqc meeting, and the meeting is approaching.
- When a user is a participant in a Logiqc meeting and the meeting date/time is changed.
- When the user is added as a participant to a meeting.
Closed/Approved item notifications
- When items reported to the Feedback, Incident, Improvement, and Repairs registers are closed, and the user is the reporter.
- When a user is the Contract Manager and the Contract is approved.
- When a user is the Document Manager and the Document is approved.
Overdue task reminders
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When users have overdue tasks (in accordance with the settings in the User’s account)
Tip: You can control your overdue notifications via your user account. Learn more
Risk alerts
- When the user is the Risk manager or Risk owner and number of adverse events related to a risk reaches or breaches the set threshold (subject to platform settings).
User initiated notifications
- When a user is selected to be notified about an item in the 'Notify users via email' component in most registers.
Notifying a user doesn't automatically grant them access to view the full details of the item. The Access Control settings determine if a user can view an item. If a user is notified but does not have access to view the item, their email will include a brief description of the issue.
Password management
- When a user requests a new password, they will receive a link via email.
User onboarding email
- When a user is sent a customised platform onboarding email (subject to platform settings).
Asset booking
- When a user books an asset (subject to platform settings).
Example notification emails:
