In this article:
Learn how to complete a risk mitigation action in Logiqc.
A mitigation action is used when work has been assigned to reduce the likelihood, consequence, or overall rating of a risk. Completing the task records the work carried out, gives the Risk manager visibility of progress, and keeps the action history connected to the risk. You can update the action status, add completion details, and submit the task when the assigned work is finished.
A mitigation action is created when a user adds one in the Risk treatment section of a risk.
The assigned user receives a task and email notification.
When the action is completed, the risk manager reviews whether the controlled risk rating needs to be updated to reflect the change in controls.
Q: What if the action is not finished yet?
A: Set the status to Actions ongoing and save the task until the work is complete.
Before you start
Check the following:
- You have opened the Risk mitigation action task assigned to you.
- You understand the mitigation action you have been asked to complete.
- You know whether the action is completed or still ongoing.
Step 1: Open the task
Open the task from your task list or from the notification email.
Navigation path
Select the Description link for your risk mitigation action. Task type shows as Risk mitigation action. The task opens on the risk summary and action details.
Review the risk summary before updating the action.
Open the mitigation task assigned to you.
Step 2: Review the risk and action details
Review the Risk summary so you understand the risk the action relates to.
Go to Risk mitigation action details and read the action you have been assigned.
Review the mitigation action details before updating the status.
Step 3: Update the action status
Complete the action described in the task, then choose the appropriate status.
Action open: use this when the action remains assigned but work has not yet started.
Action ongoing: use this when work has started but is not finished.
Action complete: use this when the mitigation work has been completed.
Action cancelled: use this when the action will not proceed.
Enter what was done in Action taken, then select OK.
The same panel also includes Action taken and the OK action used to save the update.
What happens next
The mitigation action is recorded
The action status is saved against the risk mitigation work.
The risk rating is reviewed
The risk manager reviews whether the controlled risk rating needs to be updated during the review process.
The risk history stays traceable
The action and rating changes remain available for future review of the risk.